Ability KC COVID-19 Updates
Keeping all of our community healthy is a top priority for Ability KC; and our organization has policies and guidelines in place to help prevent the spread of illnesses and viruses, including the coronavirus (COVID-19). To support the communications that are occurring daily through our programs, please see our frequently asked questions below and check this page for current updates.
This plan provides an overview to the Ability KC Safe Return plan that is supported by policies, procedures and guiding principles as our community navigates the COVID-19 pandemic. Ability KC supports individuals with disabilities, across all ages, health conditions and complexities. It is important to provide the essential Ability KC medical, educational and vocational therapeutic services in a safe manner which requires changes in how the programs will be delivered to support the health of those served, families, caregivers, employees, vendors, partners and community. All of the Ability KC programs and locations are implementing the changes as of May 11, 2020.
Ability KC – Main Campus
3011 Baltimore, Kansas City MO 64108
Ability KC – Children’s Center Campus
3101 Main, Kansas City MO 64111
Ability KC Industries
1020 E. 12th St., Kansas City MO 64106
Ability KC – Employment Services
The Ability KC Safe Return Guide is built upon the orders and recommendations from the following: federal, state and local public government agencies to health departments; each local jurisdiction’s recovery plan; the Centers for Disease Control (CDC) recommendations; Occupational Safety and Health Administration (OSHA) guidelines; Equal Employment Opportunity Commission (EEOC) rules and regulations; trade association guidance; as well as all other laws applicable to re-opening after Stay-At-Home and other social distancing orders are lifted in phases. This summary also includes guidance from the Safe Return KC guide, which provides a roadmap for a safe and responsible re-opening of our community’s workplaces. For the latest updates on our COVID-19 response, please check this page regularly.
Keeping Safe in Our Community
Precautionary steps are being put in place by Ability KC to keep patients, students, clients, visitors and employees safe. In alignment with the local guidance and recommendations, Ability KC will ask each person that arrives to one of our locations to adhere to the following instructions and processes.
All Ability KC programs use a scheduling process that is critically important to support management of the number of individuals within any location. Through the specific programs, team members are providing pre-arrival information to the Ability KC Safe Return guide, new processes including screenings that will be performed onsite. If an individual arrives to an Ability KC location without a scheduled service or appointment, it is highly possible the person will not be allowed to stay onsite. Please review the instructions available on this page. If you have questions, please call 816.751.7700 to talk with a member of the Ability KC community liaison team.
- All individuals arriving to an Ability KC location will be screened EACH DAY. The screening includes a questionnaire, based upon federal to local health department guidance, and a no touch temperature check. Screenings may be updated as guidelines change, please allow extra time when arriving at any of our facilities. Ability KC community liaison team members will be supporting the facility entrances to manage distancing, screenings and questions.
- Ability KC has developed a policy regarding Personal Protective Equipment (PPE) to limit exposure between individuals and will be required by all individuals within our locations. The type of PPE required are based upon the federal to local guidance including, but not limited to, risk, vulnerability, job requirements, etc. Information will be provided before and upon arrival at the Ability KC locations. If you have questions, please call 816.751.7700 to talk with a member of the Ability KC community liaison team.
- Ability KC has made several modifications within all locations to support distancing as services are delivered. When you arrive, the routes in how to get to programs and areas have been adjusted which Ability KC team members will be supporting your questions to the new processes. Our team appreciates your patience with these new processes.
- Due to how services are provided, the distancing of six feet is not always possible. In order to provide the medical, behavioral, developmental, educational and vocational therapies, it is critically important for the new processes from screenings, PPE, etc. to be followed by all within the Ability KC locations. If an individual is not comfortable receiving services, the Ability KC team understands and is glad to reschedule an appointment to a future date.
- Ability KC is limiting the number of visitors to one per patient until further notice. Visitors will be asked to wait in their vehicles during sessions unless needed for therapy purposes.
- Additional cleaning and disinfection of highly touched surfaces is ongoing throughout each day. This is above and beyond the regular cleaning and disinfection that will continue also.
- If an exposure would occur within an Ability KC location, a plan is prepared in order to support the national to local guidelines including but not limited to a full-scale disinfection of the areas.
As national, state and local proclamations and orders are updated or changed to support public health, the Ability KC Board, medical and administration leadership, agency’s health and safety committee are continually reviewing to make any necessary modifications. For the latest updates on our COVID-19 response, please check this page regularly.
Ability KC remains dedicated to our mission to provide medical, therapeutic, educational and vocational services to children and adults with disabilities amid the COVID-19 pandemic. As the number of cases continue to rise, we are asking for your help to keep the individuals receiving services at Ability KC, who are among the most vulnerable in the Kansas City community, safe and healthy by making a gift today. Your support will ensure Ability KC has critical resources to address the unprecedented challenges of COVID-19 and improve access to care for those who need it most.
Ability KC is staying on top of the ever changing information regarding COVID-19 through the recommendations from the Centers for Disease Control (CDC) and our local Kansas and Missouri Health Departments. There is no higher priority than the safety of our community from those served, families, caregivers, staff, volunteers, partners and visitors to our facilities.
Ability KC is proactively working with local and state health partners for guidance on preventative measures for the Coronavirus Disease or COVID-19 as well as monitoring the updates from the CDC and the World Health Organization (WHO). According to the most recent information from the CDC, for most people, the immediate risk of being exposed to the virus that causes COVID-19 is thought to be low. Ability KC serves individuals year round that may be at higher vulnerability to all viruses and illnesses. It is a priority for our programs and services to keep our community healthy and have preventive plans in place to minimize the spread of all viruses and illnesses throughout our facilities and programs.
A novel (new) coronavirus, a respiratory illness first identified in China in December 2019, can cause severe illness and pneumonia. Individuals may experience symptoms similar to the flu including cough, fever, shortness of breath and difficulty breathing. More information is available at CDC website and the city’s health department website.
In the event of an outbreak in our community, Ability KC will follow public health partners’ leads on any quarantines, closures or other health measures as necessary. As always, Ability KC prioritizes the safety of all individuals served, our staff, visitors and partners. Ability KC staff are working closely with the local Health Departments regarding plans and monitoring of the COVID-19 virus.
It is important to review the CDC information available for preventing the spread of COVID-19 within our community. Everyone will help by utilizing everyday preventive guidelines. Stay home when sick. Cover coughs and sneezes. Frequently wash hands with soap and water. It is recommended to review the information available from the CDC and local health departments on all guidelines.
In the event that the local health department recommends changes in operations for our community businesses, schools, etc., Ability KC will communicate with staff and with all individuals served in our programs as quickly and effectively as possible. This may be by email, phone or via social media pages for Ability KC.
It is important that Ability KC has current contact information for all individuals served. Please help by ensuring that any updated information is on file at Ability KC and connect with staff at your next scheduled visit.
In accordance with Ability KC policies, emergency preparedness planning is a top priority and exists to help the organization leadership and staff deal effectively with crises that could interfere with providing services. With everyone’s support in following preventive guidelines, it will help.
Ability KC takes direction and guidance from the CDC and local health departments. All of our programs and facilities have implemented the following actions.
- Precautions have been underway throughout this influenza season to prevent the spread of illnesses and viruses through recommended disinfection and cleaning methods within our facilities, guidelines implemented on how to control the spread of illness as well as communications with staff, those served, families, caregivers and visitors on what to do when you are sick. Ability KC staff are offered influenza vaccinations onsite each year.
- In addition to these precautions, Ability KC has increased cleaning and disinfection processes more frequently within our facilities. Ability KC partners with professional service vendors that utilize disinfectants and cleaning services that sanitize both hard and soft surfaces killing viruses and bacteria.
- Ability KC is providing limited in-person services for medical and therapeutic services at our Main Campus and Children’s Center Campus. All other programs have temporarily suspended in-person services but remain committed to providing virtual services to ensure each individual’s progress continues.
- Ability KC is following the CDC and local health departments’ symptom screening guidelines for all individuals entering our facilities. On behalf of the safety of our community, the support of everyone with these guidelines is appreciated to help minimize the risk of spreading illnesses and viruses.
- Ability KC will continue to post additional communication reminders for the importance of preventive guidelines. Please review these guidelines to help our community.
Ability KC has continued to work closely with local health experts while following local and national guidelines and recommendations by the leading health authorities throughout the pandemic. The enhanced policies in place at Ability KC reflects the work of our collaborative partnerships.
In response to the growing cases of COVID-19 in our community and across the country, Ability KC has updated our visitor policy effective immediately for all programs and locations. Visitors will only be allowed to escort program participants to common spaces where a member of our team will guide them back to our treatment areas. Visitors will not be allowed to wait in our facilities while the program participant receives care. Ability KC will continue to update our screening questions required of all entering our facilities as guidelines change and to best align with the current climate of the COVID-19 crisis within our own community.
In preparation for return to services on Monday, May 11 for limited medical and therapeutic services at Ability KC’s Main Campus and Children’s Center Campus we have implemented the Ability KC Safe Return Guide. This guide provides information on updated guidelines and procedures to keep our patients, families, visitors and staff safe and healthy while in our facilities. Please read the full Ability KC Safe Return Guide above prior to visiting Ability KC. If you have any questions please contact our community liaison team at 816.751.7700.
Ability KC will be extending the suspension of in-person services for all of our locations. Starting the week of May 11, our Adult, Pediatric and Adolescent Outpatient Medical Rehabilitation and Neuropsychology services at our Main Campus and Applied Behavioral Analysis program at the Children’s Center Campus will return to in-person services scheduled on a limited basis. Individuals and families will be contacted by May 8 to schedule medical and therapeutic services.
Ability KC’s Mary Shaw Branton Therapeutic Preschool, Assistive Technology, Employment Services, Driver’s Training and Evaluation and Ability KC Industries will continue to provide virtual services through May 15 to comply with the extended Stay At Home order.
If you have any questions please contact us at 816.751.7700.
As we work to keep our community healthy, Ability KC will be extending the suspension of in-person services for all of our facilities through April 30. Our medical, therapeutic, educational and vocational teams will continue to provide virtual support to individuals and families during this time. We look forward to seeing you in person again soon.
Keeping all of our community healthy is a top priority for Ability KC; and serves individuals that may be at higher vulnerability to all viruses and illnesses. Given the current risks associated with the spread of COVID-19, paired with the CDC’s recommendation to protect vulnerable populations, we have made the difficult decision to temporarily suspend in person services across all locations from Monday, Mar. 23 – Friday, Apr. 3.
We understand the burden this may place on the patients, students and clients we serve and their families, but rest assured we will do everything we can to support you during this temporary time. Our medical, therapeutic, educational and vocational teams will be working with individuals served to outline plans during the facility closure and, where appropriate, a return to service outlook over the coming weeks.
These are certainly challenging and unprecedented times. The unknowns and uncertainties happening both globally and locally bring many thoughts and questions for each of us. But, if there’s one thing that is for certain about the Ability KC community, it’s that we get through challenges. Thank you to all of the families we serve for trusting us with your care and we hope to be seeing you in person again soon.
Given the current risks associated with the spread of COVID-19, paired with the CDC’s recommendation to protect vulnerable populations, Ability KC has temporarily closed the following programs:
- Ability KC Industries operations will be closed from March 17 through April 3.
- Ability KC’s Excel program will temporary close through April 3rd.
Updated Visitor Policies
- Effective immediately and until further notice for ALL facilities, our current visitor policy will include a limit to the number of visitors to one support person per individual receiving care. All patients, clients, students and their visitors will receive screening and must be free of symptoms and exposure risk prior to entering any of our facilities.
- Services at Ability KC’s Main Campus will continue to provide pediatric, adolescent and adult therapies. Following care distancing guidelines, access to the 3011 Baltimore facility will be limited to patients and clinical staff from the peak hours of 8:30 a.m. – 12:30 p.m.
- Spring group adaptive swim sessions will be postponed.
- The Shawsie Branton Leadership Society event will be postponed to a later date. Members will be notified in the coming weeks as to a new date.
- Ace, Assist, Attack volleyball event will be postponed.
- The Bi-State Stroke Symposium conference (Therapy and Beyond: Transitioning Back to Community) has been postponed until June.
Ability KC is closely monitoring the ever changing information regarding COVID-19 through the recommendations from the Centers for Disease Control (CDC) and our local Kansas and Missouri Health Departments. Please check back regularly for the latest updates regarding Ability KC’s programs, services and effort to keep our community healthy.
Ability KC will be implementing a visitor policy to support all of our community that arrives to our programs and facilities each day. This policy will be effective starting Monday, March 16. Keeping our community healthy is a top priority; out of abundance of caution, we are implementing visitor screenings and potential restrictions.
The novel coronavirus, a respiratory illness first identified in China in December 2019, can cause severe illness and pneumonia. Individuals may experience symptoms similar to the flu including cough, fever, shortness of breath and difficulty breathing. While there are no confirmed cases of coronavirus in Missouri and Kansas at this time, we are closely monitoring the coronavirus outbreak and reviewing information from the local health departments and the CDC.
Ability KC has already begun the following preparedness steps with more underway:
- In addition to the regular cleaning methods already in place at all of our facilities, implementation of additional sanitation has begun and will continue as recommendations are released from the CDC and local health departments.
- Our leadership team is working to ensure we are implementing infection control processes to support those that arrive to our facilities, from staff to those receiving services, visitors, partners, etc. Many of the recommendations posted by local health departments are underway. Additional signage is also being posted across our facilities to support the information on how everyone helps to prevent the spread of illnesses and viruses.