Ability KC will not be open for patient care starting Friday, December 22, 2023, but regular operating hours will resume Tuesday, January 2, 2024. We are taking this time to allow our staff, patients and families to spend time with loved ones during this holiday season, however Ability KC will continue to accept and process referrals over the break. Please see below for additional holiday out-of-office information specific to our service departments. We look forward to seeing our patients and families in January and wish you a safe and happy holiday!
MAIN CAMPUS OR SERVICES THROUGH ABILITY KC MAIN CAMPUS (Departments)
Deliveries will be accepted at the Main Street entrance from 8-4 during our closure. If you need immediate assistance for ACCT, please contact Suzie Wiley at firstname.lastname@example.org. For time-sensitive patient referrals or questions, please contact our admissions team at (816) 751-7748. For cancellations the week of our return to services, please call (816) 751-7748.
Admissions and our Community Liaisons will be checking the faxes and phone daily -751-7783 phone and 816- 751-7984 fax number. Faxes and emails will be checked daily except December 26th and Jan 1st. Liaisons will follow up directly for day program, peds and urgent need out patients , other calls will be returned on Tuesday, January 2nd.
- MEDICAL RECORDS:
For medical record copy inquiries, fax your request to 816-751-7869. Your request will be fulfilled after we return.
While our offices will be closed from Friday, December 22nd until Tuesday January 2nd, we will have staff monitoring voicemails throughout the break. For any urgent requests, please send in prior to December 22nd. Please contact Sam Lemon with any questions P: 816)-751-7732 and F:(816)-751-7981.
- EMPLOYMENT SERVICES:
Employment Services staff will be communicating with their active caseload prior to closure on how to reach employment staff during the break in case of an urgent employment support need. Individuals in active supported-employment placement, will have knowledge of the Community Job Skills Trainer schedule for the on-going supports during break and how to reach that individual in case of any work schedule changes. For additional and/or immediate or urgent assistance with your employment needs during the break, please contact your Employment Services staff member on their cell. All non-urgent emails, voicemails and texts will be returned when services at Ability KC resume on Tuesday, January 2nd, 2024.
For assistance, please leave a message with the Driving Admissions Coordinator at (816) -751- 7782 for evaluations and training. Specific questions for our driving specialist, please call or email them directly and we will return your calls once we return from break on January 2nd, 2024.
- ADULT MEDICAL REHABILITATION:
For medical concerns please call your physician or for emergency care please call 911 . To leave a message for Adult Day Rehab Program please call 816-751-7795. If you have immediate referrals or admissions needs, please call 816 -751-7783 , those messages will be checked intermittently. If you are a current patient and need to report future cancellations, please call 816 -751-7701. If you are a current patient and have specific questions about your therapy care please email or call your treatment team directly and they will return your call on January 2nd 2024.
- PEDS/ADOLESCENT MEDICAL REHAB:
For medical concerns please call your physician or for emergency care please call 911 . To leave a message for Adult Day Rehab Program please call 816-751-7795. If you have immediate referrals or admissions needs, please call 816 -751-7783 , those messages will be checked intermittently. If you are a current patient and need to report future cancellations, please call 816 -751-7701. If you are a current patient and have specific questions about your therapy care please email or call your treatment team directly and they will return your call on January 2nd, 2024.
- HR & BUILDING:
Security will be on staff all open days during Winter Break and will sit at the parking lot entry reception desk. 8:00 to 5:00 p.m. Staff with key access will come and go as they need or access entry during Security coverage hours. Baltimore reception desk phone will be forwarded to the reception ground floor desk. Incoming calls will be forwarded to staff office #s as received.
Hanger Ortho service will be open all non-holidays during our Winter Break. Their staff have key access so whatever time they come in they will have access.
The Baltimore St. entrance will be closed for entry, mail and package drop offices. Signage will be posted directing deliveries to Main St. door.
During Winter Break mail/package drop offs will be collected at the Security desk and upon return from holiday, incoming items received will be delivered to the mail room.
Housekeeping services will be running during Winter Break except designated holiday dates. Services will be a focused special cleanings for areas closed during this week.
Regular services will be maintained for the Hanger Dept. and reception area during this time.
If you need immediate, emergency assistance for our Children’s Therapeutic Preschool, please contact Kerri Perks- Case Manager- 813-389-2703 or Cephus- Nurse- 816-389-2727. Otherwise, please contact your team through the Learning Genie communications app and we will respond accordingly after the break.
If you need immediate, emergency assistance for Ability KC Industries, please contact (816)-806-8039.
You can make a difference this season!
Ability KC’s mission is over 75 years strong – supporting thousands of children and adults across diverse abilities, as a navigator supporting them in their lifetime transitions to brighter futures. While Ability KC fills an important gap in the Greater Kansas City community and surrounding states, unfortunately the gap is widening each year, and no one organization can do it alone. In 2022, Ability KC provided almost $5 million in uncompensated, at-cost support to those we serve across medical to educational therapeutic programs and workforce development services.
Your support is essential to ensure financial assistance is available for those in need and that our programming innovation, technologies, and campus match the high quality and dignity of care being provided. We invite you to join us in learning more, through conversations, and in supporting a more diverse, inclusive, and accessible community.
To join or continue supporting our mission, visit Give to provide your preferred contact information and commitment interests. On our website, you can also find ways to learn more and volunteer. Our demand of services is not slowing down, driving the need for support.